Lane Family Dentistry has implemented Lighthouse 360 to provide consistent patient communications. Every six months, patients will receive an email reminder to schedule their next preventative care appointment. In addition, Lane Family Dentistry will send an email and/or text message reminder of upcoming appointments. Patients with have the option to confirm or cancel with a simple reply text or email.
Feedback regarding the new communication service has been overwhelmingly positive. “We are pleased with the response to Lighthouse 360 and will continue to evaluate tools that can improve each patient’s experience,” Dr. Jeffrey Lane said.